The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Luggage storage
24-hour services
General
No smoking on site
No parking
No pets allowed
Rooms/ Facilities for disabled
Security
Lift
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Garden area
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Penny Street,
Lancaster,
United Kingdom,
LA1 1XT,
Lancashire
Map view
Penny Street,
Lancaster,
United Kingdom,
LA1 1XT,
Lancashire
City landmarks
Castle
Lancaster Castle
610 m
Park
Williamson Park
1.4
km
Museum
Lancaster City Museum
1.1
km
Church
Lancaster Priory Church
780 m
Church
Lancaster Cathedral
730 m
Custom House St. Georges Quay St George's Quay
Lancaster Maritime Museum
1.1
km
Museum
Judges' Lodgings
610 m
Church Street
Roman Bath House and Wery Wall Remains
600 m
Museum
The Cottage Museum
620 m
Church
St John's Historic Church
650 m
Lancaster LA1 1UX
Butterfly House
1.6
km
Museum
Maritime Museum
1.0
km
Williamson Rd
Ashton Memorial
1.2
km
Museum
Roman Bath House
760 m
Greenhall Riding Centre
1.1
km
Ashton With Stodday
Ashton Golf Centre
850 m
Custom House
1.0
km
Lancaster Leisure Park Wyresdale Road
Lancaster Leisure Park
2.0
km
Lancaster LA1 2LN
Ryelands Park
1.8
km
Lancaster Canal
2.6
km
Ashton Road
Ashton Hall Garden Centre
2.6
km
Gym
Salt Ayre Leisure Centre
2.6
km
Nearby
Town Hall Dalton Square
Lancaster Town Hall
340 m
Dalton Square
Queen Victoria Monument
380 m
Meeting House Lane
The Storey
520 m
Gallery
King Street Studios
430 m
49 North Rd
St John the Evangelist's Church
570 m
Church
St Thomas' Church
170 m
Gallery
The Elles Art Gallery
430 m
23 Brock St
Arteria with Gallery 23
570 m
Restaurants
Toll House Inn
20 m
120 Penny Street
The Water Witch
220 m
Aldcliffe Road Aldcliffe Lane
The Whale Tail
190 m
78A Penny Street
Golden Jade
150 m
91 King Street
Golden Dragon
260 m
11 George Street
Sultan of Lancaster
350 m
The Old Church Brock Street
Sage Cafe
270 m
5 George Street
The White Cross
390 m
Quarry Road
The Borough
450 m
3 Dalton Square
KOKO Fast Casual Eatery
290 m
9 Common Garden Street
Spaghetti House
350 m
18 Mary Street
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
modern rooms
friendly staff
limited breakfast
initial cold room
8.4/10
Great
Rooms
8.3
Location
8.8
Service
9.0
Dining
8.5
Guest reviews
8.4/10
based on 4 reviews
4.5/5
based on 744 reviews
8.9
8.9/10 based on 1597 reviews
#2 of 6 hotels in Lancaster based on Tripadvisor
James
United Kingdom,
March
2024
8.2/10
Upon arrival, the room was freezing but eventually warmed up, offering good bed linen and towels. Surprisingly quiet despite being on a main road, the hotel provides a comfortable stay. The service was excellent, with helpful and friendly staff, making the experience enjoyable. The location is convenient, being in the city center and close to many attractions in Lancaster. The dining experience, while enjoyable, could see improvements in the breakfast options. Overall, a great value for money stay with welcoming service.
Rooms
8.0
The room was initially cold but eventually warmed up, featuring good quality bed linen and towels. Despite being on a main road, it was surprisingly quiet.
Service
9.0
The staff were excellent: very helpful and friendly, contributing to a positive stay experience.
Location
9.0
Having stayed at the hotel before, the refurbished location was even better than anticipated, close to the railway station and in the heart of Lancaster, offering easy access to various attractions.
Dining
7.0
The dinner was excellent, fresh, and piping hot, with a good menu choice. However, the breakfast could be improved to match the dinner quality.
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable stay, offering great value for money.
modern rooms
limited breakfast
Isabel
United Kingdom,
December
2023
8.2/10
I had a mixed experience at this hotel. The room was a good size and lovely, but it smelt musty and was not soundproof. The service was excellent overall, with quick issue resolution and extremely friendly staff. The location was convenient, right in the city center though not entirely peaceful. The dining was outstanding, with cooked-to-order options and a complimentary welcome drink. The facilities met my expectations, offering good amenities for the price.
Rooms
7.0
My room was a good size and lovely but smelt musty and lacked soundproofing.
Service
9.0
The service was excellent overall, with quick issue resolution and extremely friendly staff.
Location
8.0
The hotel is conveniently located right in the city center, though not entirely peaceful.
Dining
9.0
The dining experience was outstanding, offering cooked-to-order options and a complimentary welcome drink.
Facilities
8.0
The facilities met my expectations, offering good amenities for the price.
Charles
United Kingdom,
December
2023
9.2/10
I absolutely love this hotel! The rooms are compact but have everything you need, and they're so quiet with the secondary glazing. The location is perfect with a good selection of tea and coffee catering to all preferences. The bed was super comfortable, the power shower was great, and the breakfast was excellent. We've stayed here three times now, and I wouldn't consider staying anywhere else.
Rooms
9.0
The rooms are very comfortable, quiet, and equipped with everything you may need.
Service
9.0
The staff here are incredibly helpful and friendly. They go above and beyond to assist you.
Location
10.0
The location is amazing, right in the city center and within walking distance to everything. It's a great place to unwind after a day of exploring Lancaster.
Dining
9.0
The dining experience is excellent, especially the cooked-to-order breakfast. They have a great selection to please everyone.
Facilities
9.0
The facilities here are of the highest standard, providing a comfortable and attractive stay.
Charles
United States,
April
2023
8.8/10
Being on the second floor and at the corner, my room overlooked the lively outside courtyard, making it a bit noisy with the windows open, but the double glazing helped when closed. The room was exceptionally clean and very comfortable, offering a cozy stay.
Rooms
9.0
The room was clean and very comfy.
Service
9.0
The service was lovely and attentive. The dinner was great, and the staff were all excellent, welcoming, and quickly resolved an issue in my room. They even provided a welcome drink.
Location
8.0
The hotel was conveniently located for easy access to the center of Lancaster, within walking distance from the train station, and had very friendly and attentive staff. However, the noise from the street outside was a bit bothersome.
Dining
9.0
The dining experience was delightful with lovely fresh to order meals. The breakfast was one of the best I've had at a hotel, offering a big choice of delicious options, including homemade Belgian waffles.
Facilities
9.0
The hotel had excellent facilities and amenities to enjoy during my stay, enhancing the overall experience.